Help!

Here are some important contact details for University services.

Academic Support – The ASK Service!

If you have any questions at all about your academic work or progress, contact your Student Academic Leaders! We can be found in the Library at Mt Helen and Gippsland campuses between 9:30am and 3:30pm, Monday to Thursday. You can also ring or e-mail us. We don’t have all of the answers, but we know the people who do. Contact us, go on, do it! You can also look at a bunch of the services Student Futures offers on the website here.

Mount Helen Campus Library, ground floor 9:30am – 3:30pm

Monday – Thursday

Churchill Campus Library, ground floor 9:30am – 3:30pm

Monday – Thursday

 

ask.sal@federation.edu.au Ph: (03) 5327 6422

Legal Support

If you are having trouble, are in trouble, someone is giving you trouble or you are just not sure where you stand, visit the Student Advisory Service for some legal advice. Don’t let things get out of control, get some professional advice! You can visit the website here.

Mount Helen Campus U113

Level 1, Albert Coates Complex

(Above the Hub, near the Bookstore)

9:00am – 12:00pm

Drop in Service

 

1:00pm – 4:00pm

Appointment Only

studentadvisor@federation.edu.au Ph: (03) 5327 6105
Churchill Campus MUGSU Info Terminal

(Opposite the Café)

 
  Ph: (03) 5122 6248

Health Support

When you aren’t feeling well study can be really hard! Going to see the GP or a Counsellor can be time consuming and expensive. That’s why we have those services provided at Uni to help you, and for students the fee is bulk billed, so no out of pocket expense! Make an appointment and get the support you need to get the marks you deserve. For all the important information you can go here or you can visit the broader website here.

Mount Helen Campus Ground Floor, Building T North 9:00am – 4:00pm

Monday – Thursday

 

9:00am – 1:00pm

Friday

  Ph: (03) 5327 9477
Churchill Campus Student Connect

Building 3N

9:00am – 5:00pm

Monday – Friday

* No Doctors are available on this campus.

  Ph: (03) 5122 6425

 

IT Support

Having troubles accessing your student accounts? Forgot your password, or can’t access University websites?  You can contact ITS for these issues!  They’re available via telephone and online support.

Contact Service Desk 8:30am – 8:00pm

Monday – Friday

 

10:00pm – 3:00pm

Saturday

Churchill Campus

Walk-up Service Desk

ITS Service Desk

Building IE, Room 216

9:00am – 5:00pm

Monday – Friday

https://federation.service-now.com/ess/ Ph: (03) 5327 9999

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